Items normally ship within 24-48 hours. On occasion an item may be out of stock and will be backordered. Norskein Knitting Supply will advise you of the expected delivery date within 48 hours of the initial order. At that point you may cancel the order for those items for full credit or if you take no action, the item will ship per the schedule. Your business is very important to us and we strive to provide exceptional customer service! If you have questions or comments please contact us.